#19 Computer Genius
I used to work at Staples when a customer called and complained the disc drive in their new laptop wasn’t reading any discs. I asked a few questions over the phone like “Is the disc upside down?” and “Does the disc work in other computers?” She yells at me, “I think I know what I’m doing! I’m not an idiot! I want this fixed!” So I tell her to come in and we can replace it since it’s under the 14-day return policy.
So she comes into the store and puts the laptop on the counter saying it doesn’t work. I asked, “Can you just show me what you’re doing so I can make sure?”
She turns on the laptop, opens the disc tray, puts the CD on top. She doesn’t even snap it into the tray; just lays it flat on top and says “See! It doesn’t work! I want a new one!” I snap it into the tray, close it, and tell her, “Your laptop is fine.” I was so dumbstruck and walked away. My co-worker standing next to me had to finish it up.
Credit: dewhashish