They Lack Locations and Run Out of Chicken
In addition to there not being a lot of locations of El Pollo Loco across the United States, the food is reportedly dry, which can be very unappetizing when it comes to a restaurant that specializes in chicken meals. Customers have also claimed that El Pollo Loco is too expensive and the staff is often unfriendly. To make matters worse, the restaurants often run out of chicken, their most popular item.