Physical Copies
I used to love buying physical copies, so I’d always go to my local GameStop to buy my games. Life started to get busy, so I’d buy them on the PlayStation online store instead of pre-ordering games at the physical store. The nail in the coffin was just the other week when I purchased a pre-owned game and was accidentally charged twice for it on my debit card.
It took three phone calls, two emails, and a visit to the store before I could make any progress in getting a refund. Just finished my call with customer service, and I should finally get a refund within ten days. Still, that experience has sealed the deal for me that they will no longer get my business.
Story credit – Reddit/[deleted]