Refusing to Serve
When I was bartending one night, I had two people come in who seemed a little loose but not so much that I shouldn’t serve them. I gave them a round or two, and they were having fun and interacting well with customers—until they weren’t.
They started crossing the line, so the time came to cut them off. I apologized and had to let them know that I couldn’t serve them anymore because they were being disruptive and were obviously very loaded.
At that point, one of the two started yelling at me for refusing to serve her. It got so bad that the customers around her began to defend my choice. She then started throwing a tantrum at them, as well as my manager after that.
And, somehow, she wasn’t even the worst one! Her friend had meanwhile retreated to the bathroom and set fire to one of the wicker baskets that we used as a trash can.