Real Life Customer Service Stories That Turned Into Total Nightmares

100% Serious

Needpix

I was working at the Olive Garden when I had a guest ask me if a particular entree was good or not. I replied that the dish was amazing and one of my favorites on the menu and told them, “Honestly, if you don’t like it, I will pay for it.”

He happily agreed to order it, and later, when I walked past his table, I noticed his plate was completely empty. I asked him how he liked the dish, and he replied he hated it and demanded I uphold my promise from earlier to pay for it. I laughed, thinking he was joking but soon realized he was 100% serious.

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