Real Life Customer Service Stories That Turned Into Total Nightmares

Senior Discount

I worked in a restaurant that was in a 55+ community. During our busiest night of the week, Thursday night karaoke, I was bussing tables. I was trying to get all the empty glasses because the bar desperately needed them.

When I grabbed a clearly empty glass from in front of a woman, she pierced my hand with a fork. It drew blood. She yelled, “I’m not done with that!” Mind you, the only thing left in this glass was a droplet at the bottom that had dried up.

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