My Heart Skipped a Beat
I was working at McDonald’s, and during one of my first days there, an old man and his granddaughter came through my line. He wanted a Big Mac without this and with extra that. I was just learning the register, so I had him repeat the order several times.
I apologized constantly and I could feel the sweat gathering at my brow. He started mumbling, “Idiot,” and, “What a bunch of morons they have working here,” as I fumbled for the right keys. He finally got his sandwich, and they went to eat.
A while later, the granddaughter appeared in my line, and my heart skipped a beat because I thought I would have to deal with her grandpa again. She said, “I wanted to apologize for my grandpa’s behavior.” It makes me mad that she felt responsible for the old man’s bad manners.