Can Women Be Managers?
A family of four came in, and the dad started slamming drinks. He probably had four or five before they got their appetizers. The couple was a little rough around the edges in general—loud, blunt, and without good manners.
The two daughters, who were about eight and ten, were quiet, though…and I could quickly see why. As the dad got more and more intoxicated, he was really touchy with the girls. He made them sit on his lap, etc. They were visibly uncomfortable. I felt so terrible for them.
I brought out one of the appetizer dishes, but the other one took a little longer to cook. I had alerted them of that when they ordered. The dad got angry, saying that the appetizers needed to come out together.
The dad started yelling at me, pointing at me, and calling me a terrible server while the daughters and their mom stared at their laps. He asked to see my manager, so I went to get her.
She came out to talk to the guy. He was furious that there wasn’t a “male boss” available. He was spewing gems like, “Are you kidding? I need to speak with a man about this. You’re telling me that the only manager here is her?” I had never dealt with such an insulting, crude person before.