Real Life Customer Service Stories That Turned Into Total Nightmares

He Ruined His Life Over Nuggets

Flickr / CC 2.0

I worked as a manager at a McDonald’s. I was pretty easygoing when it came to mess-ups and credits. If you said we messed up, I would replace it.

Nearing the end of my shift one day, this dude came walking in, yelling and cursing at me. He clapped at me and told me he wanted his darn kids meal. I finally had enough and said I would give him his money back for the nuggets and half the food he had just spewed out all over me and the counter.

He yelled at me that he wanted his nuggets. I gave them to him and told him to have a nice day, and he threatened to beat me up. A regular in the restaurant called the authorities, and they took the guy in for public intoxication and endangering the welfare of a minor.

The guy ruined his life over some nuggets, which I would have given him for free if he wasn’t being so difficult and rude.

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