Real Life Customer Service Stories That Turned Into Total Nightmares

Unusual Customer

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I worked in a cafe on the Jersey Shore during the summer.  A nice-looking woman, who was obviously one of the “summer people,” came in and asked me about our sandwiches.

She wanted to know if they were paninis. I told her that we press them on a panini grill, but the bread is just sub bread, not the kind generally used for a panini.

She asked, “So, it’s like a panini?” I said yes…but when she got her sandwich, she surprised me with her next move. She opened it up and threw it at me.

She started screaming to speak to a manager. When he came out, she told him that I had lied to her and told her it was a panini, and she refused to pay and wanted me fired. The manager just quietly told her to get out of his store.

MelissaOfTroy

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