Real Life Customer Service Stories That Turned Into Total Nightmares

Disruptive Group

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I worked in a place that was frequented by local families and youth sports teams. On Sundays, this one large group of people would always come in, and they were the worst. The parents drank and ignored their preteens, who ran around playing games in the entire restaurant, disrupting everyone else.

They once tried to walk in a party of 45 people when we were booked solid and got mad that there wasn’t enough space for them. They would also try to modify everything and leave no tip.

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