Real Life Customer Service Stories That Turned Into Total Nightmares

He Didn’t Order Any Soup

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I used to work at a cafe that had this spinach salad with a hot bacon dressing. The dressing was repulsive. It came in a giant tub, and it looked like a spicy, greasy gel that we put in the microwave for about two minutes until it had a nice film on top.

Then we would give it to the customer in this side monkey bowl, and they would pour it on their salad. One day, this HUGE GUY came in and sat at one of my tables. He ordered three cokes off the bat and the spinach salad with hot bacon dressing.

I was pretty busy with other tables, so I tried to economize my time by running his dressing over a minute before the cook put his salad in the window. When I swung back to drop off the salad, I noticed the dressing bowl was empty.

I just put the salad down and didn’t say anything. As I was walking away, his face turned tomato red. He screamed out loud to me in full volume, “Waitress, where is my dressing?!” I walked back over to him, and I just said, “Sir, you ate it.”

He retorted, “I thought that was my soup!!” I told him he didn’t order any soup. He was so angry he was turning red. He screamed, “Well, bring me extra for my salad.” I brought it out and later saw him drinking it like soup again.

bigpony

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