Real Life Customer Service Stories That Turned Into Total Nightmares

Don’t Blame the Car

Shutterstock

A customer wanted to return a computer that was about a year old when I worked in retail. I asked him what was wrong. “It just don’t work.” I powered it on, it gets into Windows, connects to the wireless network, goes online.

I open Office, everything seems to be working properly. I show it to him, ask him what’s wrong. “It just don’t work.” I asked him what was actually wrong with the machine (let alone why would you return a computer a year later).

“It just don’t work. Are you saying if a car don’t start, it works fine?” At this point I had enough of the guy: “No sir, I’m saying if there was a car and everyone could start it except one person, I wouldn’t blame the car.”

roflstomper

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top