Don’t Blame the Car
A customer wanted to return a computer that was about a year old when I worked in retail. I asked him what was wrong. “It just don’t work.” I powered it on, it gets into Windows, connects to the wireless network, goes online.
I open Office, everything seems to be working properly. I show it to him, ask him what’s wrong. “It just don’t work.” I asked him what was actually wrong with the machine (let alone why would you return a computer a year later).
“It just don’t work. Are you saying if a car don’t start, it works fine?” At this point I had enough of the guy: “No sir, I’m saying if there was a car and everyone could start it except one person, I wouldn’t blame the car.”
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