Real Life Customer Service Stories That Turned Into Total Nightmares

Banned For Life

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I used to manage a restaurant and had entitled customers who would leave without paying because “the waitresses didn’t come to pick up my money.” Once, it was a family of four who left the restaurant during a busy evening.

We realized that the bill hadn’t been paid after some 10 minutes had passed. I checked the cameras and saw the father taking the bill, putting the money in, sitting there for just 3-4 minutes, looking around, then taking the money back and leaving with the whole family!

Our owner told me to simply ban him and his family. To my surprise, he actually came back with friends on a busy evening a couple of months later.

I was very excited watching the embarrassment on his face in front of his friends and customers when I told him that he had been banned.

When his wife started to get upset, I told them I remembered them and told them the whole story with me checking the cameras and seeing him taking the money back and all!

YuriyArlyuss

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