Real Life Customer Service Stories That Turned Into Total Nightmares

Daily Specials

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A customer ordered one of our daily specials and didn’t like it. Instead of complaining to me about the food and letting me offer something else, she complained to my manager about ME.

She left, and I was glad to be rid of her. But the nightmare was just beginning. As it turned out, she was one of my college professors for that semester, teaching a management course.

On the first day of class, she recognized me, but I played it off like I didn’t know her. Bet you can guess how fun THAT class was.

ArcanumFish

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