Real Life Customer Service Stories That Turned Into Total Nightmares

A Very Particular Order

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When I was in high school, I worked at a fast-food restaurant. We had a regular who would come in every Sunday morning and order the same thing—a side salad, super-size fries, and a Happy Meal for her grandkid.

One day, the person who bagged her order put the salad and the fries in the same bag, as we were trained to do. The supersize fry containers were tall, and the side salad was in one of those little rectangular plastic things, so as you can imagine, the fries fell over.

For a normal person, this isn’t a big deal, but for this lady, it was. She needed new fries and a new salad in separate bags this time. Of course, the fries we had already made for her were not good enough, and she refused to leave or accept the new ones until we made a fresh basket.

Davran

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