Real Life Customer Service Stories That Turned Into Total Nightmares

You’re Not Gonna Find It Here

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I used to work at an office that had an obnoxious guy come in. We openly advertise that we offer free water and coffee/tea to our customers, as we have a huge fridge at the reception and a coffee machine just behind it. He walked in demanding to speak with the most senior person.

Unfortunately, that was me. He sat down, and I came over to introduce myself. He straightaway handed me his coat to hang up without even saying anything. That was his first strike. Then, as I went to go behind the reception desk to hang up his jacket, I heard a whistle.

I didn’t think too much of it as I was trying to make room for his coat. Then I heard it again, along with a click of his fingers. I turned around and saw this guy beckoning me over, and now he had my attention. He said, “Oh, and I wouldn’t mind a cappuccino while you’re up.”

I stormed over, gave him back his coat, and ushered him out the front door. He demanded to know what was going on, so I told him, “If you are looking for your dog, you ain’t gonna find it here.”

The look on his face was priceless. The complaint that came in afterward was hilarious, and my telling him off was completely worth it.

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