Real Life Customer Service Stories That Turned Into Total Nightmares

They Could Afford More

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Three girls came in a few hours before our dining area was about to close. They were all in their 20s and they looked prissy. Even though I had just finished a long day, I toiled for a good two hours, getting them food and drinks.

I was kind to them, tried to crack a few jokes, and made them feel at home. It was rearing down to the last half hour, so I let them know that our dining area was closed, but they could feel free to move to the bar.

A half an hour later, I realized that they had no intention of doing so, so as the cook left and the lights were dimmed, it was just me watching these girls and bringing them drinks.

At this point, it was about 11:30 pm, and I was tired. However, we are expected to stay and serve until the last group lets out. The three girls were joined by their two friends, who promptly ordered drinks even though we had already closed the dining area.

They finally called me over to let me know they were ready to pay. This is when they really got on my nerves. Their bill was over $50, and they paid with a credit card.

When I got the receipt back from them, next to the tip was written $0.45. I was so furious I wanted to smack them all. I expect that kind of behavior from kids who only have a few quarters in their pockets, but not from five 20-somethings with credit cards and designer purses.

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