Employees Share Their Most Satisfying Customer Service Stories

Stunned Speechless

Flickr / Ryan Smith

I worked in electronics at Target at the time, although it wasn’t the customer who suddenly shut up, it was me. This was around 2004, when GTA: San Andreas just came out. An older woman walks up to the electronics desk and addresses me.

Customer: “I’d like to buy Grand Theft Auto: San Andreas.” Me: “Is this a gift for someone?” Customer: “Yes, this is for my 4-year-old grandson.”

Me: “Well, ma’am, just to let you know, this game has been rated ‘M’ for Mature, and has a lot of violence, profanity, drug use, and other adult content.” Customer: “That’s okay, he’s already been exposed to all that…”

Story credit: Reddit / LordEnigma

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