Employees Share Their Most Satisfying Customer Service Stories

A Laughable Event

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I used to work in a Deli restaurant, and this lady comes in and rudely orders her food. I told her that everything should come out all right and that I will double check for her to make sure her order would be correct.

She insisted on getting LOTS of honey mustard on her sandwich. I typed in extra honey mustard on the ticket. Sure enough her order comes out and there seemed to be plenty of honey mustard there.

But when I deliver it she yells at me for not having the extra honey mustard I promised her and told me to “get a ton more honey mustard” for her.

I go to the back of the store, get an entire new gallon jug of honey mustard, and plop it on her table. Her friends were laughing and she was steaming mad. She complained to the manager, who thought it was hilarious and actually laughed in her face.

Story credit: Reddit / pivotpivotpivot

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