He Didn’t Even Make Eye Contact
I was working at CompUSA a few years before they closed. A well-to-do looking gentleman and his high school-age son approached the counter and ask to return a 2.5″ hard drive enclosure.
I overhear him telling the girl that the enclosure was defective because his drive will not fit in it. She says that sounds unusual because we sell a lot of them and hadn’t seen any returned.
Upon hearing this, he tells her in a very condescending tone that he “is an engineer and his son attends (insert expensive private school) and they could not get it to work so it must be defective.”
The customer service girl calls me over since she didn’t really know much about computers and would rather have an “expert” look at it. When I come over he has the drive enclosure and his hard drive sitting on the counter.
I immediately notice that he never removed the OEM bracket from the original drive and that was why it wouldn’t fit. I say, “I think I know what the problem is and just need to grab a screw driver.” To which he responds, “If neither me or my son can figure it out, I doubt you’ll be able to.”
I proceed to take the bracket off and slide the drive into the enclosure in about 10 seconds all with a grin on my face. He picked it up and hurried out without saying anything or making eye contact.
Story credit: Reddit / digicoms