Employees Share Their Most Satisfying Customer Service Stories

Don’t Try Anything Funny

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We had a building where I ran a family sewing factory with a small store attached, which my mom ran. One day a guy comes in to deliver some rolls of fabric and this woman decides to park in the middle of the lot. Not even in a parking spot…she just turned off her car wherever and got out.

Then she went shopping elsewhere. The trucker had to leave, so I had the car towed so he could get out and back on the road. The next day I hear a very loud voice demanding to see a manager. He shoves a ticket in my office manager’s face and says, “You’re paying for this.”

I walk in and ask what the problem is (I’m 6’6″). He tries to get all up in my face and asks sarcastically, “Who’s paying this ticket?” I got loud and replied, “You mean where I had to tow a car because they were too cheap to put a quarter in a parking meter on the street and parked in the middle of my lot?”

I was a good 10” bigger than he was…he left. Then I called the authorities and made a complaint against him for threatening behavior to my employees, just in case he tried anything funny.

Story credit: Reddit / olafthebent

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