Discount For Good Behavior
My boss once had a customer snag her shirt on the register counter. She went ballistic in ten seconds flat. She began shrieking about us replacing her shirt, that our counters were unsafe, and that she wanted compensation for her shirt. My boss is a very, very calm man.
He apologizes, says he’ll have someone from maintenance fix the counter, but the woman isn’t satisfied. She’s holding up the entire line and refusing to complete her purchase, and the other customers seem pretty annoyed at her. The woman wouldn’t give up, and finally the guy behind her in line has had it.
He gets his wallet out, hands her a $20 bill, asks her if this makes her happy, then tells her to please shut up and leave the nice man (my boss) alone.
The woman made some terrible noise, left her items on the counter, and stomped off. The line applauded the man with the $20 (who still had it, the woman didn’t take his money), and my boss gave him a hefty discount.
Story credit: Reddit / hungrylikethespork