You Can’t Get a Refund For a Gift Card
I worked in electronics at Target. Over at Guest Service one day, I saw a woman with her teenage daughter heatedly speaking to the guy at the counter. After a few moments, he pointed over at me in electronics. The woman’s head whirled round, dragon like, toward me.
The rest of her body realigned with her head and she stomped in my direction. When she reached the counter I pleasantly asked, “How can I help you?” She slammed a receipt and PS3 controller on the counter, “I paid 55 dollars for this and I can only return it for 40!”
I asked, “May I see your receipt?” She nodded and I picked it up, “See, 55 dollars!” “Yep, I see that,” I said, “You bought this last week when the store gave away a 15 dollar gift certificate with the controller.”
“So what!” “You would shop at Target again, right?” I asked. “Not if this isn’t resolved!” she spat. Her daughter next to her was embarrassed. “Hypothetically, if there wasn’t an issue, I’m guessing you would and you would use that 15 dollar gift card on your future purchase.
If we let you return this controller for 55 dollars then you would have a free 15 dollars. That is why the return price is 15 dollars less…I can do the return for you over here if you don’t want to go back to Guest Service.”
“I didn’t want to return it, I just wanted to know why the return price was so much less,” she said. She picked up her controller and receipt and began to walk off. Her daughter, clearly ashamed of her mother, thanked me and followed her mother out.
Story credit: Reddit / 1991mgs