Employees Share Their Most Satisfying Customer Service Stories

Put Him in His Place

Flickr / Random Retail

Recently I put a customer in place in Best Buy. I went to do an exchange at Best Buy. Guy walks up behind me, starts complaining about the wait to pick up a .com order, and I tell him to get in the line with the giant hanging “BestBuy.com orders here” sign.

He then complains to a manager about how lazy his staff is, and how he has been there for 30 minutes to pick up a Monster Cable…hilarious as that purchase is.

I called him out, and the guy turns red from embarrassment and anger, then storms off. Then I debriefed the manager on how he was there for less than five minutes before being helped and the staff was doing a great job.

The manager gave me a $20 Gift Card for calling the guy a douche to his face. I just didn’t want the Customer Service guys to get in any trouble for this guy’s slander.

Story credit: Reddit / PhydeauxFido

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