Employees Share Their Most Satisfying Customer Service Stories

Incredible Timing

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I was working at a gas station in a very rich part of town. During a nice summer day, a prime example of the douchebag variety of the human species drove his super-expensive Lamborghini in and, in that haughty, I’m-rich-so-you-must-do-what-I-say voice, demanded that it be filled with premium.

Which the attendant started to do, only the guy immediately snatched the nozzle from him and screamed that “you’re too stupid to do this on your own.” We’re in Oregon, by the way, where you can’t pump your own gas because of state fire laws.

Well, being that he’s a douchebag and an idiot, gas spills out from the nozzle all over his sparkly douche-mobile. At this point, he truly flips out. He storms into the store, where I’m working as the cashier and de facto manager.

He immediately demands to speak to the owner, and that we are going to pay to have his car repainted AND he’s not going to be paying for his gas. I try my best to calm the situation, but he’s got a good rage going and doesn’t want to be calmed down.

While he’s spewing forth, I notice that an officer from the local department is about to come into the store to get snacks or a drink or some such. This gives me a nice idea. “Sir, I’m afraid that the gas is in your tank and you pumped it yourself, so you are going to have to pay.”

Cutscene of an explosion. Douchebag then asks, “So what, exactly, do you think you can do if I just go and get in my car and leave?” Thank you, good Lord, for timing.

He says this, at full bellow, right as the officer walks through the door. My response? “Well, personally I can’t do much, but the nice officer standing behind you will probably be able to do something.”

Douchebag turns around to see the officer, with a very predatory smile on his face, nodding vigorously. Yeah, he shut up, paid, and we never saw him again.

Story credit: Reddit / Orsiris32

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