Cash Only
A group of 10 came in to have drinks and sing karaoke for a birthday. I went around the table asking what each person would like, and I got to the “princess” of the group. She asked me for a drink menu, and I told her I had a brew list but not a cocktail menu.
It was a dive bar, after all. She asked about pineapple drinks, and I told her we could do rum and pineapple, called a “Pineapple Upside-Down” drink, etc.
She was still trying to figure it out when I had two more tables sit down. I was trying to speed it along, offering her more options, and she just kept asking,
“Well, what other things do you have with pineapple?” So I told her, “You can pretty much make your own drink”.
Her facial expression immediately changed, and at that moment, I knew I had messed up…big time.
She took that as me saying she should go back and make her own drink. She got incredibly angry and started making a scene, spewing expletives at me and calling me incompetent.
So I backtracked and said, “What I mean is we can start with a spirit and add pineapple and whatever other fruit or liquids you want”. She FINALLY just got a Pineapple Upside-Down drink.
The night went on, and everyone in her group was super chill, except for her. She had daggers on me the entire time. They finally cashed out, and I gave her her bill, which was $5.01.
The place was cash only, so I asked if anyone needed change. Everyone said they were good and left. I looked at her ticket, and she left me a $5 bill. Nothing else. She owed me a penny. emull