The Customer Is Not Always Right
We were a small business making super specialty products. We almost lost everything for the stupidest reason. We had a customer put down $30K, take delivery of our product, then decide, “I think it will be cheaper just to sue you than to pay you the remaining $30K”. I thought this was impossible as we had all the signed paperwork and everything, but three months later, he got to keep our product without paying us.
Due to all the attorney fees which we had to carry and the fact that down payments go to suppliers, my partners and I had to open up our personal bank accounts to keep the company afloat. All of our employees got paid, but we, the owners, had to forego salaries until it was settled.
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