Sooner or Later
My previous property management company was the worst. After a huge snowfall, the property management company hadn’t touched the snow in our parking lot for days. After day three, I called to mention we were sort of trapped and they needed to send trucks and snow blowers to take care of things. The response I got was basically “Sorry, we’ll get to it sooner or later.”
Important note: Years ago if you opened a Yahoo email, you could add a second email for recovery without confirming it. I created a new @yahoo email address and used their general @propertymanagement as the alternate email. I then signed up for alerts for every time there was an eBay listing for “snow plow” or “snow blower.”
It took a matter of hours before thousands of emails were sent. Ended up crashing their email server. They responded to all residents with a very nice email explaining they get the frustration, and they’re working on it. So, I paused the alerts. 24 hours later, still nothing, alerts back on. Another email, another pause, another day of nothing, repeat. Eventually, we got the driveway plowed and life was good.
Story credit: Reddit / Sidekicknicholas