Hopeless Customer Service Stories That Will Leave You Completely Shocked

Sticky Seats

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I went to Sonic for lunch one day, and my boss asked me to get her a route 44 Blue Coconut Slush. The girl that brought the stuff to my car was on roller skates. She hit a rock, and the giant cup of blue came flying into my open window. She laughed her butt off and apologized while I got out to let it drip off of me instead of even more getting onto the tan interior of my new car.

The girl left, came back with a wad of napkins and a handful of “10 cents off” cardboard circles and tossed them in my car. As I was trying to wrap my brain around what was happening, my friend called me and said her baby had just been born prematurely and she wanted me to go straight to the hospital. I got there and stopped in a bathroom to try to scrub blue dye off of my arms, face, and neck. I wasn’t very successful, but my friend and her husband had a good laugh after a stressful day, so that was a plus.

When I got home, my husband saw that the inside of my car had been dyed blue and had a layer of sugary crust. He strongly suggested that I call the manager and ask if they would have my car cleaned. I called, and the manager told me to go see him the next day. When I showed up, he said he could have one of his employees vacuum out my car, and handed me a card with “half off drinks for life” scribbled on it. I chalked it all up to “Sonic sucks”, and planned to let everyone I knew use that card for the rest of my life.

First trip there, my husband handed the drive-thru guy the card, and he confiscated it saying it was only good for that one time. At that point, I was pretty mad. I emailed corporate; the owner of that Sonic called me pretty quickly and claimed that it was his “idiot son” who gave me the card and that there is no such thing as a lifetime discount. I told him I didn’t care about a discount and that I just wanted them to clean my car.

I ended up with 10 free combo meals and a car interior that still attracts more dirt in certain spots no matter how much I clean it.

Story credit: Reddit / shuckfatthit

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