Technical Error
We had a client complain that we didn’t tell her that her fax didn’t come through.
Because we never got the fax.
She couldn’t understand that, since we: a.) didn’t know she was trying to fax us (so we weren’t expecting anything); and b.) we got no notifications or error messages that meant we didn’t receive anything from her.
Her exact words were “Why didn’t you tell me that you never got anything from me?” After trying to explain it several times, my co-worker just gave up.
Story credit: Reddit / daniyellidaniyelli