A Pretty Awesome Customer
I was the sales manager at an electronics retail store. I was helping out on the sales floor when a young couple came in. The guy was probably about 6’5” and built. They were looking for a new computer, so we started talking about what they were going to use it for.
The guy excused himself to use the restroom, and I kept talking to his wife. Then, a young guy in a business suit came up behind me while I was still talking, grabbed my shoulder, and said, “Excuse me, I need your help. Do you have ‘Software X’ in stock?”
I told him that I didn’t think we did, but that I was in the middle of helping another customer and that he could go check upfront if he was in a hurry. I turned back and continued speaking with the lady I was helping. About two minutes later, I felt a shock through my body.
I felt someone grab my arm from behind me, twist it and start pulling me backward. The lady I was helping had a horrified look on her face as I got dragged away. I finally spun myself around and realized it was the guy in the business suit dragging me over.
He then grabbed the back of my neck, pushed it forward, and said, “See? You have the software in stock, and it’s right there. I want your manager and I want you fired.” I was too dumbfounded to speak for a second. Meanwhile, I saw the husband of the lady I had been helping return from the bathroom.
He dashed towards me and the customer who had me by the back of the neck. He grabbed the guy in the business suit by both arms and whipped him around and against the wall.
He put one of his massive hands on the guy’s shoulder and pinned him against the wall so he couldn’t move, and with his other hand, he pulled out his badge. It was pretty awesome.
Story credit: Reddit/smithysmitherson