Obvious Troublemakers
I worked at a small Blockbuster Video, so we knew the regulars pretty well. One busy night, we had a large group of thug-looking guys show up who I had never seen before. Luckily, as the manager, I had to deal with them. They were incredibly loud and obnoxious.
They were the type of customer you knew would be a problem before they even utter a sound. They cut to the front of the line to say they wanted to rent a bunch of movies. Fine. The account wasn’t in any of their names, but we could work around that. None of them had any sort of ID.
I informed them that to rent, especially on an account that is not theirs, they have to have some kind of valid ID. I told them that I would hold their movies for them if they wanted to grab some ID.
They freaked out and puffed out their chests, looking for a fight. As luck would have it, the salesperson next to me was letting an old lady rent on her daughter’s account without the old lady having any ID. The guys picked up on this, and it set them off even more.
They began yelling and screaming at all of us, telling us how discriminatory we were. I informed them that the sales rep had made a mistake and should not have rented to the lady, but it was too late, and I would not let them rent. After threatening to call the authorities, they left the store.
Minutes later, as the same sales rep was pulling movies out of the dropbox, the plate glass in the front of the store by the dropbox shattered. Glass flew all over the checkout desk. The sales rep got cut up to the point where his hands were bleeding steadily.
We looked out the window and saw the guys piling into a truck and leaving the parking lot. At this point, I began a search and saw that nothing had entered the store, so whatever broke the window was still outside.
After getting things settled, we closed the store and waited for the authorities. While waiting, I looked outside. There was a well-kept lawn with no rocks or loose objects.
The shape of the hole in the glass made it look like something hit it straight on, leading me to think that the guy who broke the glass more than likely did it with his fist.
Story credit: Reddit/crossinguard