Um, he’s crazy
I’m getting my counseling license and taking legal/ethics classes. One crazy story is while a lady is in her counseling session, her husband comes in and says to the receptionist that he’s her husband and he won’t be able to pick up the kids because he has to go into work right then and [asks if] the receptionist [could] let the client know when she gets out of the appointment.
The receptionist says yes.
When the client comes out of her appointment, the receptionist passes along the message and the client says, “Are you serious? He isn’t supposed to know I’m here … we’re in the middle of a divorce and he’s crazy.” TLDR: Train receptionists to say, “I can neither confirm or deny that person is a client.”
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