Explanations
“This is what we were trained to do. Yeh it doesn’t feel great but when your job is to make as much money as you can for the company and you come home with 1 or 2 thousand dollars every week, it’s hard to say no to that”, one worker said.
“It’s bad but we get a lot of people coming in who don’t know anything about their car. It makes our job easier. If we don’t make enough money, we get fired so it’s us or them”, another said.