“Real” Owner
He had planned for the manager to name him, “John,” and that would have been the end of the experiment. However, the manager’s response revealed to him, to his shock and horror, exactly how awful things really were at his own businesses.
The manager announced to John that he was really the owner, laughed in his face, and said that he wouldn’t even serve water to someone like John. Before he could phone the police, he instructed him to make his escape.