Mart Mistake
Worked the seventh circle of hell for a few years, AKA the Walmart service desk. A woman tossed an armful of clothes on the desk, slammed down a receipt & said “I have a receipt for all of this, so don’t try to worm out & give me the clearance price.”
I pick up the receipt & after a quick look, I tell her I can’t use it. She begins a tirade about how I WILL take the clothes back, I WILL give her every single penny she paid, & she WILL be telling corporate about how she was treated.
I wait for her to run out of steam, & when she finally stops I say “I would be more than happy to refund you, if I worked at KMart, which is where this receipt & merchandise is from.”
She opened & closed her mouth, snatched the receipt from my hand, starts to say something, then stops. She snatches everything off the counter, calls me a witch, then storms off. As I’m helping the next customer in line, she flounces back in with a manager, complaining about me.
The guy I’m helping turns to the manager & says “If you give this woman any type of compensation for her horrible behavior towards your employee, I will be calling your district manager, who happens to be my brother.”
The manager asked what happened, & the man told him. The manager had my back, for the first & only time in my whole career with them, & it was nice to see her flounce out. Story credit: Reddit / poohfan