The Power of a Text
People come to our pharmacy when the doctor sends their script to a different chain nearby. I’ve had several of them hold up the text message they received as if it’s some sort of devil-contract that we have to abide by.
Even better because our system sends texts to patients when their meds are DUE for a refill and not yet filled yet, waiting for their response, and they don’t actually read it. Some of them ask for store items that are carried at other chains or medical equipment that you’d find at a more specialized store.
In particular, there’s often that one customer that holds up some sort of specialized bandage that they got at a hospital or something and we never have something equivalent. And the insurances… I’ll stop there. There’s definitely these moments in the pharmacy. Story credit: Reddit / Tewddit