12. No Regrets
At my first job (making sandwiches), I had a guy come in, yelling that his drive-through order was wrong. He sort of slammed the bag down on the counter while he was yelling, and held up the receipt to prove it.
Kept shaking it, too, like I wasn’t looking. My job at the moment was just cutting and wrapping sandwiches, so I kept being like, “Sir, I’m really sorry that happened, but if you just go to the cashier, she’ll get you squared away.”
But he wouldn’t go, kept yelling at me like it was my personal fault. Eventually, he wadded up his receipt and threw it at me. That is the one and only time I ever turned and walked away without another word.