Account Cancelled
Reddit user zerbey’s online newspaper service had plenty of subscribers. So neither he nor the newspaper editor sweated too much when a disgruntled customer threatened to cancel their subscription.
“That would be a customer we had named Nick. I’ll leave his last name out to protect the stupid. He would e-mail us and always cc editor@.com and most of his e-mails were things like “NOTHING FREAKING WORKS”. None of the national newspapers responded, I imagine some underling just rolled his eyes and deleted them. Finally, he said, fix this in 5 minutes or I cancel.
My manager says “let me see that e-mail”. He responded “Thank you, I cancelled your account. We don’t want customers like you anyway. If you want to contact the media, that’s your call, I’ll happily provide the months of threatening e-mails you sent to my staff”.
He gave us months of headaches over a £45/quarter account. We definitely didn’t need him.”