Rebel Subway Employee
They say the customer is always right, which is why a lot of fast food employees have to take it when a customer is rude. But Reddit user Bradddtheimpaler got the all clear from his boss to treat mean customers however he wanted, and that’s exactly what he did.
“I used to work at a few Subways. Thing is, the owner inherited them when she already had a busy and lucrative career elsewhere. She mainly held on to them to employ immigrant family members, I think. One time, she was in the back when she heard me interact with an angry customer. Afterward, she came out and said, “You know you don’t have to take crap like that. I trust you, you can use your judgment and just toss anybody out who talks to you like that.”
After that I wouldn’t take any crap from anybody. Slightest hint of backtalk to your Sandwich Artist, and you were out on your butt, still hungry. It was so much fun.
“Let me speak to your manager.”
“No. Get out.”
“I’m going to call and complain.”
“OoOoOoOoOh I’m terrified. Go nuts, but you can’t call from in here, because you’re trespassing now.”
The sheer indignance of an entitled customer when you don’t bow and scrape before them is really something to behold.”