Silicon Valley Blues
Big technology companies providing really slick services, especially where you buy things online, make it look like they really have their act together.
Most of them don’t. Their back end systems are held together by virtual rubber bands and glue and their staff stumble from one fire to another because the management teams never stop trying to develop new features to allow technical debt to be repaid. The public facing end is just fancy enough to hide all that from you.
Credit: Reddit / @seamustheseagull