Retailers Share Their Horrible Customer Service Experiences

If the Shirt Fits, Wear It

Pexels / Jalil Shams

I used to work as a bank teller. People who poorly managed their money were always coming into the branch to have fees reversed. You know the type of person — someone who never takes responsibility for anything.

Everything that happens to them is someone else’s fault.

Anyway, one guy in particular was always overdrafting his account. He always had some story of how he was wronged and that the overdraft wasn’t his fault.

One day he came in wanting to have 10+ overdraft fees reversed. All the transactions were for online poker websites.

He said: “None of those transactions are mine. This is fraud! I don’t even gamble online!!!”

I said: “Sir, you are wearing a PokerStars t-shirt.”

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