Retailers Share Their Horrible Customer Service Experiences

All’s Well That Ends Well

Unsplash / Carlos Coronado

I had some money and personal items stolen out of my hotel room while vacationing in Mexico. The day we had to catch our flight was the day I noticed it had all gone missing. Some of the memorabilia I had bought for friends, along with 80$ American and some expensive makeup. I was 18 at the time and I was absolutely devastated.

The hotel refused to help in anyway, and I KNOW It had been there before breakfast and our room was cleaned. So I headed to the airport sadly, completely bummed about an otherwise awesome trip. At the check in at the airport, the guy asked why I was so glum, and I told him what happened.

Without saying a word, the guy upgraded my plane ticket to a first class ticket. Free of charge! I was riding coach before that. I didn’t realize what he had done. I glumly accepted my ticket and made my way to the boarding gate.

While waiting for the plane, there was this incredibly rude woman who glared at the entire time for no apparent reason. I asked her for the time, and she scoffed at me and took another seat.

I could hear her criticizing what I was wearing and how ‘trashy’ she thought I looked. Just mean. Anyways, when they started calling up passengers by class, I looked down at my ticket, and noticed that my seats were being called for first class.

Dumbfounded, I grabbed my bags and sat down in first class. I was ecstatic about the twist ending to my vacation. And the witch that turned up her nose at me? I had the pleasure of staring her down as she walked by me in first class and sheepishly avoided eye contact as she shuffled back to her coach seat.

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