Retailers Share Their Horrible Customer Service Experiences

Wrong Brand

Pexels / Jose Ismael Espinola

I was a manager at a retail pharmacy. I had a customer complain and file a report that we didn’t carry Walmart brand items.

I thought they were maybe confused, pointed out they were in a CVS (which looks NOTHING like a Walmart, but whatever). But he kept arguing that the customer is always right and we should carry Great Value items.

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