Retailers Share Their Horrible Customer Service Experiences

A Real Trucking Problem

Unsplash / Arron Choi

My brother lives next to some big factory. It wasn’t a problem except for all the 18-wheelers that go in and out all day. My brother found out that his road was supposed to be restricted (no 18-wheelers).

So he called the Department of Transportation and had the sign put back up. He then waited a few days to see if the trucks would change their route. They didn’t.

So he called the plant manager and asked him why the trucks were still going down the road since the sign was up? He apologized, said it was all a big mistake, he’d take care of it, yada yada.

A couple more days and still trucks were coming. My brother called the plant manager again and found his number had been blocked. He then got the fax number to corporate and sent of a letter reporting the illegal trucks and oh by the way, your manager blocked my number so that’s why I’m contacting you.

Well, they just about groveled at his feet. No more trucks came by and the plant manager called to apologize.

brutalethyl

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