Let Me Have My Letter
I drove down to Lousiana to request a duplicate car title. You have to be physically present to do this. I also needed to have a letter from Chase releasing me from a lien on my car. I went to the local branch. They wouldn’t just type something up on the computer.
That sort of power is apparently not granted to a mere bank manager… you know, he’s only in charge of a huge vault full of cash. No, the letter had to come from an office in Texas.
I explained to Chase that they were forcing me to have to come back to the state a second time (7 hour drive). They offered to overnight the letter to the branch. That way, I’d merely have to stay an extra day.
Fine, but the letter never came. When I got home at about 3AM (having waited around all day for that letter), the letter was sitting on my door in a FedEx envelope. Morons.