It Should Have Been So Simple
I bought my fiancée some Michael Kors boots she wanted from Macy’s last Christmas. They ended up being about a half size too small. I kept the receipt, so we went back to the mall to just try and swap them for a larger size.
I explained the situation to one of the people at the customer service desk, and she immediately got hostile with me saying “So you just want a free pair of boots..?” and “It’s just a half size too small.. If she can’t fit in boots that are a half size too small, are you sure you even know what size she needs?”
What I thought would take 10 minutes ended up taking almost an hour. It was beyond ridiculous.