It Actually Does Matter
While working at advance auto, I had a customer come in demanding a set of brake pads. I asked what he drove, he replied, “Doesn’t matter, brake pads are brake pads”.
I said they are vehicle specific. I was than asked if I was stupid and told to stop trying to rip him off. Being the helpful human I am, I obliged his request.
Walked down the isle containing hundreds of different brake pads, particular to your vehicle. Selected a random box, sold random pads to customer.
Two hours later, he attempts to return them stating they don’t fit. I refuse the return stating ” I cannot return used items”. They we’re covered in oil and what have you.