A Two Hour Wait for This?
This happened a few years ago to me and my fiancée and our friends. I worked at an Indian restaurant, with one of my lady’s best friends.
The owners of the restaurant had just opened a new Mexican place, so we all decided to go. It had been open about a week, so it would have been understandable if the food and service weren’t out of this world, but what we got was amazing.
In our group there’s 7 or 8 of us. Next to us is a group of clearly well to do people, maybe 6 or so.
Our server has only the two tables. This is what follows next:
Our server gets our drink order, doesn’t bring them for 20 minutes, takes our food order, that doesn’t come for nearly two hours. Meanwhile, the rich people next to us get the best service I’ve ever seen.
She was clearly just ignoring us and pegging us as cheap college kids (All of us worked in restaurants). Finally our food comes, and all the orders are wrong.
No one got correct food (One girl didn’t even get her meal until we were about to walk out the door) Oh, also our drinks never got refilled once.
So after a while of this we get a manager, who looks blankly at me and walks away without saying a word. Finally we get someone else to come talk to us.
We explain everything to her. Lastly, we drop the owners names, saying we work for him and will be telling him everything that happens. The General Manager’s face goes slate white.
After all of this, we just wanna leave. They gave us half off the entire meal, than the server comes up to us and says, “My bad guys.” That’s all we got in a form of an apology.
We left her a tip of about 3 cents. On our way out the hostesses are all smiles and asking us how the meal was.
I turned to this girl, who was clearly unaware of what happened, and just go “It was terrible,” and I grabbed a giant handful of peppermints and walked out.